Terms of Service

Translate Health
Last updated: February 20, 2026

Agreement to Terms

By accessing or using Translate Health (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Service.

Description of Service

Translate Health is an AI-powered health tracking service that:

Accepts health-related information via SMS and other messaging platforms
Processes and structures your health data
Identifies patterns and correlations in your symptoms
Generates summaries and reports for you and your healthcare providers

Important Medical Disclaimer

Translate Health is NOT a medical service, medical device, or substitute for professional medical advice, diagnosis, or treatment.

Our service helps you track and communicate health information — it does not provide medical advice
Always consult qualified healthcare providers for medical decisions
Never disregard professional medical advice or delay seeking it because of information from our service
In case of medical emergency, call 911 or your local emergency services immediately

User Responsibilities

By using our Service, you agree to:

Provide accurate information to the best of your ability
Not use the Service for emergency medical situations
Keep your account credentials secure
Comply with all applicable laws and regulations
Not attempt to abuse, hack, or disrupt the Service

SMS Terms

Opt-in: By texting START or providing your phone number, you consent to receive SMS messages from Translate Health
Frequency: Message frequency varies; typically 1-5 messages per day based on your preferences
Costs: Message and data rates may apply depending on your carrier plan
Opt-out: Text STOP at any time to stop receiving messages
Help: Text HELP for assistance

Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as described therein.

Intellectual Property

The Service, including its design, features, and content, is owned by Translate Health and protected by intellectual property laws. You may not copy, modify, or distribute our Service without permission.

User Content

You retain ownership of the health data and content you provide. By using the Service, you grant us a license to process, store, and analyze your content solely for the purpose of providing the Service to you.

Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

Accuracy of pattern detection or health correlations
Uninterrupted or error-free operation
Fitness for a particular medical purpose

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRANSLATE HEALTH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

Changes to Terms

We may modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.

Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason at our discretion.

Governing Law

These Terms shall be governed by the laws of the State of Washington, United States, without regard to conflict of law principles.

Contact

For questions about these Terms:

Email: legal@translate.health
Text: Reply to any message with “TERMS”

Translate Health — You talk. We translate. Doctors listen.